Privacy Policy
This Privacy Policy describes how Aberyarn ("we", "us", or "our") collects, uses, and protects information in connection with our communication platform and related services (collectively, the "Service"). By using the Service, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly, such as account details, team information, messages, and feedback. We also collect usage data, device information, and analytics to help us understand how the Service is used and to improve performance.
2. How We Use Information
We use collected information to operate, maintain, and improve the Service; to provide customer support; to communicate updates and security notices; and to develop new features. We may also use aggregated, de-identified data to improve our products and create insights for customers.
3. Sharing and Disclosure
We do not sell personal information. We may share information with trusted service providers that assist us in delivering the Service (such as hosting, analytics, or email providers), subject to confidentiality and data protection obligations. We may disclose information if required by law or to enforce our agreements.
4. Data Retention
We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we take reasonable steps to delete or anonymise it.
5. Security
We implement administrative, technical, and physical safeguards designed to protect information against unauthorised access, loss, or misuse. However, no system can be guaranteed to be 100% secure, and you are responsible for maintaining the confidentiality of your account credentials.
6. International Transfers
The Service may process information in jurisdictions that have data protection laws different from those in your location. When we transfer data, we implement safeguards to ensure an appropriate level of protection in accordance with applicable regulation.
7. Your Choices
You may update account information, manage notification preferences, or request deletion of data by contacting us through the Service. Some requests may limit your ability to use certain features.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to remember preferences, analyse usage, and personalise the Service. You can control cookies through your browser settings, though disabling them may affect functionality.
9. Children's Privacy
The Service is not directed to children under 16, and we do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will take steps to delete such information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last" updated date at the bottom of this page. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at support@aberyarn.com.